Qualitative Scheduler and Video Conferencing
Q One is your platform for efficient qual scheduling and easily connecting research ops teams, moderators and collaborators availability by providing you with an advanced scheduling experience.
Q One automates the scheduling of collective events such as focus groups, IDI’s. You can offer participants multiple events, in different timezones and let them choose their most convenient place to meet.
By defining your collaborators availability and timezones, it prevents conflicting meetings.
Q One machine-learning predictive targeting solution that can estimate your target audience based on historical survey engagement, and meta-data. So you can send shorter surveys, pre-qualify respondent, and reduce survey fatigue.
Full visibility of the people behind your survey data. Using Q One 14 points audience verification solution or the integrated Research Defender fraud prevention tool, contact identity gives you an in-depth view of each person behind the surveys. There you’ll also wether they clicked on your invite, learn if they completed or disqualified through a study, time spent completing the survey, and more.
Add notes and flags to keep track of what you know. Not only does Q One tracks relevant information about your audience at your fingertips, you can leave notes or flag individual contact based on their behaviour. That way, you have information you need for future targeting, remove bad actors, or send newsletter based on customized flags you’ve previously set.
Increase overall brand image, audience engagement and improve customer service. Audience self service portal provides your audience with instant access to update personal information, enable mobile and desktop survey invite notification, access available surveys, view honoraria payment history, redeem rewards and provide care for customer support.
A sign-up form is essential in recruiting new customers, double opt-in, and engaged new customers. It is also an important part of your survey audience acquisition and retention strategy.
When you reward your survey respondents, Q One incentive management feature tracks rewards tied to each recruitment campaigns in each audience profile.
Add survey data and responses to bring in more audience data to build deeper and richer audience segmentation. Easy to use, self-import or enable dynamic profiling automation.
You can also quickly create tags, add personal notes, or reach out to contacts directly via email and text. Learn more about your contacts so you can have conversations that matter. Track your contacts’ recent activity to see how they’re engaging with your campaigns.
Every company is unique and we believe your database should be unique to your business. We spend time learning about your company so we can compose and define audience segmentation tailored to what your sales and research operation teams need access to, quickly. Then we optimize and maintain your database, making any necessary adjustments as your company shifts and grows.
Q One connects seamlessly with the leading tools for CRM, messaging, digital rewards, marketing, communication tools, customer service, and email delivery solutions you need to increase research ops productivity and streamline workflows.
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